Privacy Policy
Last updated: January 2026
Introduction
Welcome to GenAI Hub. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, which provides educational resources, tools, and hands-on labs for Generative AI technologies.
By using GenAI Hub, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our services.
Data Controller
The data controller responsible for your personal data is:
GenAI Hub
Email: privacy@genaihub.io
Data We Collect
We collect different types of information depending on how you interact with GenAI Hub:
Account Information
- Name and email address (when you create an account)
- Profile information (optional)
- Authentication data (Google OAuth, if used)
Usage Data
- Pages visited and features used
- Quiz results and learning progress
- AI Assistant conversation history (for logged-in users)
- Hands-on lab activity and completion status
Technical Data
- IP address and approximate location
- Browser type, version, and language
- Device type and operating system
- Referring website and pages visited
Contact Information
- Email address (when subscribing to newsletters)
- Messages sent through our contact form
How We Use Your Data
We use the collected data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Providing and maintaining our services | Contract performance |
| Personalizing your learning experience | Legitimate interest |
| Tracking quiz progress and certifications | Contract performance |
| Sending newsletters and updates | Consent |
| Responding to inquiries and support requests | Legitimate interest |
| Analyzing usage to improve our platform | Legitimate interest |
| Complying with legal obligations | Legal obligation |
Cookies and Tracking Technologies
GenAI Hub uses cookies and similar technologies to enhance your experience:
Essential Cookies
Required for the website to function properly (authentication, session management, security).
Analytics Cookies
Help us understand how visitors interact with our website (Google Analytics). Only activated with your consent.
Preference Cookies
Remember your settings (language, dark mode, cookie preferences).
Functional Cookies
Enable enhanced functionality like embedded videos and external content.
You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
Third-Party Services
We use third-party services to provide and improve GenAI Hub. These services may collect data according to their own privacy policies:
| Service | Purpose | Data Collected |
|---|---|---|
| Google Cloud Platform | Hosting, Firestore database | Account data, usage data |
| Firebase Authentication | User authentication | Email, name, profile picture |
| Google Analytics | Website analytics | Usage data, device info, IP |
| OpenAI / Gemini API | AI Assistant functionality | Conversation content |
| YouTube / Vimeo | Embedded video content | Viewing activity |
AI Assistant and GenAI Features
⚠️ Important: When using our AI Assistant or GenAI features, your prompts and conversations may be processed by third-party AI providers (OpenAI, Google Gemini). Please avoid sharing sensitive personal information, passwords, or confidential business data in your conversations.
We store conversation history for logged-in users to provide continuity and improve the experience. You can delete your conversation history at any time from your account settings.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:
- Account data: Retained while your account is active; deleted within 30 days of account deletion request
- Quiz and progress data: Retained while your account is active
- AI conversation history: Retained for 90 days or until manually deleted
- Analytics data: Anonymized and aggregated after 26 months
- Contact form messages: Retained for 1 year after resolution
Data Security
We implement appropriate technical and organizational measures to protect your data:
HTTPS Encryption
Secure Authentication
Firewall Protection
Access Controls
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data ("right to be forgotten")
Receive your data in a structured, machine-readable format
Object to processing based on legitimate interests
Withdraw consent at any time for consent-based processing
To exercise any of these rights, please contact us at privacy@genaihub.io. We will respond to your request within 30 days.
International Data Transfers
GenAI Hub is hosted on Google Cloud Platform, which may process data in various locations globally. When transferring data outside the European Economic Area (EEA) or Brazil, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
Children's Privacy
GenAI Hub is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting a notice on our website or sending an email to registered users. The "Last updated" date at the top of this policy indicates when it was last revised.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: