GenAIHub
← Back to Technical Section

Telnyx

Enterprise Telephony Platform for Voice AI Applications

What is Telnyx?

Telnyx is a cloud-based telecommunications platform offering programmable voice, messaging, and networking APIs. Built on a private, global IP network, Telnyx provides low-latency, carrier-grade telephony services ideal for building AI-powered voice applications, contact centers, and real-time communication solutions.

"Telnyx delivers enterprise-grade connectivity with complete API control, enabling developers to build sophisticated voice AI applications with sub-100ms latency and global reach."

Voice API

Programmable calls

SIP Trunking

Enterprise routing

Media Streaming

Real-time audio

Global Network

Private backbone

Voice API Features

Call Control API

Complete programmatic control over voice calls. Answer, transfer, bridge, record, and manipulate calls in real-time using webhooks or websockets.

Answer/Hangup Transfer Bridge Record DTMF

Media Streaming (WebSocket)

Stream raw audio from calls via WebSocket for real-time AI processing. Bidirectional streaming enables live STT → LLM → TTS pipelines for voice AI agents.

WebSocket Bidirectional Low Latency Raw Audio

Text-to-Speech & Speech-to-Text

Built-in TTS and STT capabilities for voice applications. Play audio, gather speech input, and transcribe calls without external services.

speak() gather() transcribe() Multiple Languages

SIP Trunking

Enterprise-grade SIP trunking with global coverage. Connect existing PBX systems or build custom telephony infrastructure with high reliability.

Global DIDs E.164 Formatting Failover HD Voice

Telnyx vs Twilio

Both platforms offer programmable voice APIs, but differ in architecture and pricing model.

Feature Telnyx Twilio
Network Private IP backbone Public cloud
Latency Lower (~50ms) ~100ms
Pricing Model Per-minute Per-minute + fees
Media Streaming
SIP Trunking
Best For Cost-sensitive, low-latency Broad ecosystem

Quick Start (Python)

# Install Telnyx SDK
pip install telnyx

# Make an outbound call with TTS
import telnyx

telnyx.api_key = "YOUR_API_KEY"

# Create a call
call = telnyx.Call.create(
    connection_id="your-connection-id",
    to="+15551234567",
    from_="+15559876543",
    webhook_url="https://your-server.com/webhooks/call"
)

# In your webhook handler, speak text
call.speak(
    payload="Hello! Welcome to our AI assistant.",
    voice="female",
    language="en-US"
)

# Gather speech input
call.gather(
    input_type="speech",
    language="en-US",
    timeout_secs=10
)

Media Streaming: For real-time AI voice agents, use call.streaming_start() to stream audio via WebSocket to your AI pipeline.

Use Cases

AI Voice Agents

Real-time conversational AI over phone

Contact Centers

Enterprise call routing & IVR

Video/Conferencing

WebRTC and SIP bridges

2FA / Verification

Voice OTP and verification calls

Outbound Notifications

Automated reminders & alerts

Real-Time Translation

Multilingual voice bridges

Resources & References

Related Topics